HOW THINGS GET DONE | INSIGHTS RIGHT HERE
We go the extra.
Building the best client relationship
The extra mile, builds client loyalty, clarity and delivery…
Aiming to be great communicators, we’ll guide you with knowledge and support and drive.
Nick NGS
Q. THIS IS MY FIRST TIME SIGN PROJECT!
HOW QUICKLY CAN YOU PAINT OUR SIGN?
THINK KITCHEN SINK… 😉
WE HAVE A FAST TURNAROUND TIMING. INFO IS EVERYTHING
You’ll have quite a few good questions.
We firstly need some start-up information:
WE LIKE…
- Address
- Measurements: Sign size
- Images of surface
- Design Layouts: any ideas, sketches or architectural drawings
Accurate pricing: Then we can quote you accurately.
Ball-park pricing: is ok but it’s way better to get it right first time without amendments down the line.
START-UP
When we agree costs-to-project, we require a start-up deposit which locks it all in and we can then prepare your designs.
How to Order
Just find something you like on our pages and whatsapp or email over your details to me here..
Q. DO YOU PAINT THE SIGN BOARD/BACKGROUND?
OR IS THE QUOTE SPECIFICALLY FOR THE LETTERING?
NGS: Not usually involved in the background painting. We quote for the lettering component and not any supply or general decoration works (unless clearly and obviously stated).
Q. CAN YOU COME AND TAKE A LOOK?
NGS: We may be around the corner from you, but usually we always just ask for images and location first via email or whatsapp. Most of the time we complete design work at distance.
Q. What are your Lead Times?
From 5-14 days – always check in with us as this constantly changes.
Typical Time line:
DEPOSIT IN – DESIGN/DATES CONFIRMED
We are able to quickly respond once we have all info and deposit in.
We aim to hand paint most signage within 5-10 working days.
Gilded or large-scale lettering projects taking around 10-21 working days.
Q. CAN YOU WORK YOUR MAGIC ASAP?
Yep – we have a support team. We can work to tighter deadlines but we can’t do miracles. Just let us know your time scale and we will inform you same day, if it is possible.
NOTE: If your project is subject to delays from your side it will likely void pre-arranged lead times and will require re-scheduling.
Q. WE ONLY HAVE A SMALL HOUSE NUMBER TO COMPLETE…
IS THAT TOO SMALL?
We often paint or gild small projects like house signs and honours board updates, and are happy to do so, so yes that’s all ok. Our minimum London call-out charge is 180.00.
Q. I’M NEEDING TO PAINT THE BACKGROUND OF THE WALL FOR YOUR LETTERING TO GO ON – CAN YOU ADVISE ON MATERIALS AND PROCESS?
We will offer some useful knowledge and also have a preparation page for your reference.
Q. I’M NERVOUS ABOUT GETTING THIS WRONG NICK?
A. We are here to safeguard. But yep stress can creep in making design decisions.
Rest assured we know what is needed along the creative path.
A design for something really important like a start-up business it’s normal to over think details a bit.
We always seem to get things right, because of our deep and wide technical knowledge and experience, and build the trust as we go.
It’s usually quite a lot of fun too!
Our biggest project asset is letting our strengths, creativity, and experience solve the challenges.
NGS
From our perspective many of the points that appear complex are quite practical… by explaining this to clients it can help relieve project stress.
Assist | WhastsApp, Zoom | or a phone call…
The easiest way to share the journey. Talk it through..
Q. THE BEST WAY TO CONTACT YOU NICK?
WhastsApp or a phone call is the easiest way. Then we pick up all the details by Email.
Our contacts page works really well.
Q. WHAT DO YOU NEED FROM US?
A. Info is god. We firstly ask for images of the location, then some measurements. From there we will quote you and go on to start-up payment and design first steps.
Step 1 Chat | Images and brief.
Step 2 Cost and deposit.
Step 3 Design and sign off – install date.
Step 4 Install day.
CAN YOU TACKLE REALLY LARGE PROJECTS AND MURALS?
NGS: Yes we can.
We have an experienced design and deliver practice here at NGS who are kept busy everyday servicing large format signs and graphics projects.
We price the component parts clearly so you can see the breakdown of the costs.
We are industry compliant, fully insured, we also can provide RAMS here.
WHAT HAS BEEN YOUR SMALLEST COMISSION?
Our smallest commission to date was hand painting a number 1 in 2020 for the first time in over 30 years! Yes we actually love the break offered by working on such special commissions such as house numbers and family home titles.
HOW DO I KNOW I AM GETTING A GOOD QUALITY JOB, AT THE RIGHT PRICE?
We love this question! We like clients who care about their sign’s design integrity and durability+quality.
– BEST MATERIALS
We use only the best materials (24 carat Manetti Gold – Craftmaster paints), pride ourselves delivering highest quality lettering and signage, to suit most budgets.
– ADVICE KNOWLEDGE BASE
We’re happy to advise on the best materials for your project, and their life span.
– FONTS + BRAND MATCH
We can also show you the most suitable ‘font’ styles or work from your brand ID precisely.
NGS have our own Shoreditch Vernacular type styles, and Heritage Grade II font ranges here.
Our costs are generally in the mid range, meaning we win most of our signwriting enquiries.
Any concerns at all, just get in touch and check out our site gallery to see some of our recent projects.
CAN YOU DESIGN THE SIGNS AND GRAPHICS?
Yes we offer a design service.
We produce layouts, technical drawings, editing existing logos and typography based design. We also offer custom type and font design service to the brand industry.
We include the cost of full signage and design layouts as standard, prior to production and we can design the look of the sign to suit all your needs.
HOW LONG WILL THE SIGN LAST?
We use the industry standard signwriting enamels and we also have products that add durability for difficult surfaces.
Most of the surfaces we work on are prepared by the client decorating teams and we always supply after care information and usually endorse durability of our lettering between 15-25 years.
WHY SHOULD I COME TO NGS?
We pride ourselves with genuine quality based detail and finish out of our long experience in the design industry. We specialise in hand painted signage and printed graphics of the highest quality.
Check our Kind Words page to get a feel of where we excel.
More importantly we have a great deal of expertise handling small projects such as house numbering to larger industry projects in the same breath.
DO YOU OFFER CHARITY DISCOUNTS?
Yes, we take into consideration discounting quotes for charities and offer between 15% – 20% discount depending on what type of work is involved.
NGS GOOD VFM?
YES
We do offer the best VFM – our signs deliver.
We also understand the pressures facing new start-ups and design to eliviate costs.
We succeed with 80% of our cost packages which stands for itself. Understanding the balance of quality and how it assures your businesses greater chance of success, we are confident you will be absolutely satisfied with our complete professional practice.
EXPERIENCE WHERE IT COUNTS
We won’t cut corners, and the most expensive sign is usually the cheapest.
NG
